Book Printing Company App – Account and Data Deletion

Users of The Book Printing Company mobile app may request deletion of their account and the personal information associated with that account.

How to request deletion

Email us using the button below. Please send the request from the email address registered to your account and include your username, if known.

Do not include your password, payment details or other sensitive information.

Request account deletion

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject Account Deletion Request.

What will be deleted

Once we verify the request, we will delete or anonymise:

• Your website and app account.
• Your name, email address, telephone number and saved delivery addresses.
• Saved account preferences and other personal information connected with the account.
• Information that is not required for an existing order, legal obligation or business record.

Information we may need to retain

Some information relating to completed purchases, invoices, payments, taxation, disputes, fraud prevention or legal obligations may need to be retained for the period required by Australian law. Where possible, this information will be restricted or anonymised and will not be used for marketing.

Processing your request

We may contact you to confirm your identity before deleting the account. We aim to process verified deletion requests within 30 days. We will email you when the request has been completed or explain if particular records must legally be retained.

This deletion process applies to The Book Printing Company Android and iPhone apps and the associated account on bookprintingcompany.com.au.